Wait List

Do you know how long someone has really waited, not just their quoted wait time?  Do you know if  a Consumer has visited your business many times before the waiter asks?  Do you have their name and mobile number to send future messages?  If you are using a paper Wait List, we’ll bet the answer to these questions is “no.”

Wait List helps businesses manage Consumers waiting for a table. Gone are the days of paper-based wait lists. With ProfitStreams, you can instantly see how long someone has been waiting for a table, accuracy of quote times, and wait times by day part. Wait List can help reduce traditional walk away abandonment rates. By knowing exactly how long a Consumer has been waiting, the restaurant can make appropriate choices to accommodate their Consumer which increases satisfaction with a better wait experience.  You can also grab their name and mobile number to help build your Consumer database for future marketing messages.

With all of these features, why would you want to stay with paper?

You can also combine the Wait List with our Mobile Notification to enhance the Consumer’s waiting experience.  They can go to another shop, sit at the bar, or run errands while waiting for their table and then be notified via text on their mobile device that their table is ready.